Privacy Policy

Introduction

EDUVO SDN. BHD. (Registration No: 1110054P / 201401033963), trading as CNST Academy, is committed to protecting the privacy and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website (cnstpotolok.com) and our educational services.

By accessing our website or providing your personal data to us, you acknowledge that you have read and understood this policy. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable regulations.

Information We Collect

We collect personal data that you voluntarily provide to us through enquiry forms, enrolment applications, email correspondence, and telephone conversations. This may include your full name, email address, telephone number, mailing address, educational background, and programme preferences.

When you browse our website, we may automatically collect technical data such as your IP address, browser type, operating system, referring website, pages visited, and the duration of your visit. This data is collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use personal data for the following purposes: responding to your enquiries and requests for information; processing enrolment applications and managing student records; communicating programme updates, events, and institutional news; improving our website, services, and user experience; complying with legal and regulatory obligations; and maintaining the security of our systems and premises.

We do not sell, rent, or trade personal data to third parties for marketing purposes. We may share data with service providers who assist us in operating our website, processing payments, or delivering educational services — only to the extent necessary for these purposes and subject to confidentiality obligations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 24 months following the last interaction. Student records are retained in accordance with educational regulatory requirements, which may extend beyond the duration of enrolment.

Your Rights

Under the PDPA, you have the right to access your personal data held by us, request corrections to inaccurate data, and withdraw consent for the processing of your data (subject to legal and contractual restrictions). To exercise these rights, contact our Data Protection Officer at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

EDUVO SDN. BHD.
VO3-9-13, Designer Office, Lingkaran Sunway Velocity, 55100 Kuala Lumpur
Email: [email protected]
Phone: +60 12-2727 886