IT Support
Become the specialist organisations depend on to keep their technology running smoothly.
Programme Overview
The Professional Diploma in IT Support immerses you in the practical realities of maintaining and troubleshooting enterprise IT environments. From configuring routers and managing Active Directory to diagnosing hardware faults under time pressure, every module is designed around tasks you will encounter in the workplace.
Our training labs replicate corporate network setups, complete with servers, switches, and endpoint devices. You will earn hands-on experience with ticketing systems, remote support tools, and diagnostic procedures that employers value immediately upon hiring.
What You Will Learn
- PC hardware assembly, diagnostics, and repair
- Windows and Linux system administration
- Network configuration — routers, switches, firewalls
- Active Directory, Group Policy, and user management
- Help desk operations and IT service management
- Cloud fundamentals — Azure and AWS essentials
- Cybersecurity basics — endpoint protection and incident response
Programme Structure
Career Pathways
Graduates move into roles such as IT Support Technician, Help Desk Analyst, Desktop Support Engineer, Network Support Specialist, and Junior Systems Administrator. Our industry partners actively recruit from each graduating cohort.
Apply for This Programme